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Error Matching Invoices And Refreshing Values On Summary Match And Detail Match Screens 'Another user has changed the records you are trying to update. Do you want to refresh?' (Doc ID 2531453.1)

Last updated on APRIL 19, 2023

Applies to:

Oracle Retail Invoice Matching - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

In the Oracle Retail Invoice Matching (ReIM) Summary Match and Detail Match screens, an unexpected Error occurs when matching invoices and refreshing values.

Steps to Reproduce
1. Create an Invoice for PO.
2. Go to Summary Match and select Invoice and Receipts then click on Detail Match.
3. In Detail Match Item View click on Detail Match.
The following pop-up windows are displayed:

Refresh 
Another user has changed the records you are trying to update. Do you want to refresh?

Error 
Method oracle.retail.apps.reim.summarymatch.model.applicationmodule.SummaryMatchAMImpl.refreshMatchWorkspaceForDetailMatch() not supported




Changes

 

Cause

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