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High CPU Usage on IM Backend - up to 99% (Doc ID 2538225.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Oracle Communications Instant Messaging Server - Version 10.0.0 and later
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)

Symptoms

On Instant Messaging (IM) Server 10u1-04.42 (10.0.1.4.0)


Observed high CPU usage on the backend server and the usage is all in the java thread of IM:

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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