Control Central ACCT Search In CCB 2.6 Does Not Sort Results
(Doc ID 2543929.1)
Last updated on SEPTEMBER 20, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]Information in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, ENV - Environment
ACTUAL BEHAVIOR
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From screenshot - control central - search by Account ID - check output of the query result.
The sequence is shown as:
1. Financial Responsible
2. Main Customer
EXPECTED BEHAVIOR
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Sequence Should be like:
1.Main Customer
2.Financial Responsible
3.Contact Only/Non-Financial Responsible
4.Former n-Financial Responsible
STEPS
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The issue can be reproduced at will with the following steps:
1. CCB - control central - search by Account ID - check output of the query result.
2. Check the query result is not shown like expected sequence.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |