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Order Processing Error (Doc ID 2549005.1)

Last updated on MARCH 20, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version, Other

Order processing Error

Getting the below error while processing the order:


ERROR
-----------------------
May 8, 2019 5:52:14,298 PM EDT> < <TaskContextB
ean: completedOrder:6512827, orderHistID:1514, completionStatus: success
javax.ejb.EJBTransactionRolledbackException: EJB Exception:
  at weblogic.ejb.container.internal.BaseLocalObject.handleSystemException(BaseLocalObject.java:416)
  at weblogic.ejb.container.internal.BaseLocalObject.postInvoke1(BaseLocalObject.java:239)
  at weblogic.ejb.container.internal.BaseLocalObject.__WL_postInvokeTxRetry(BaseLocalObject.java:195)
  at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:46)
  at oracle.communications.ordermanagement.security.ControllerBean_l5jfh4_ControllerLocalImpl.completeOrderNoResponse(Unknown Source)
  at com.mslv.oms.autom

Caused By: java.util.ConcurrentModificationException
  at java.util.ArrayList.sort(ArrayList.java:1464)
  at java.util.Collections.sort(Collections.java:141)
  at oracle.communications.ordermanagement.monitoring.util.FrequencyDistribution.addInterval(FrequencyDistribution.java:180)
  at oracle.communications.ordermanagement.monitoring.util.FrequencyDistribution.addInterval(FrequencyDistribution.java:237)
  at oracle.communications.ordermanagement.monitoring.util.FrequencyDistribution.addInterval(FrequencyDistribution.java:275)
  at oracle.communications.ordermanagement.monitoring.dms.metrics.DistributionSensorMap.addInterval(DistributionSensorMap.java:65)
  at oracle.communications.ordermanagement.monitoring.dms.metrics.OrderRuntimeMetricsBundle.addCorrelation(OrderRuntimeMetricsBundle.java:86)
  at oracle.communications.ordermanagement.monitoring.dms.metrics.DefaultMetricsBundle.addMetric(DefaultMetricsBundle.java:389)
  at oracle.communications.ordermanagement.monitoring.dms.s


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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