Bill Does Not Include Charges During Service Activation from Deferred Actions on the Bill Date (Doc ID 2551499.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Symptoms

Charges of deferred actions scheduled to execute on Billing Day of Month (BDOM) were going to next bill.

There is a similar issue in Oracle Monetization Cloud (OMC) 1.0 version and got a patch for this issue: Resume Service using deferred actions - MRC is getting reflected in Subsequent Month's Bill
 
ACTUAL BEHAVIOR  
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Charges applied during service activation included in the next month bill run.

EXPECTED BEHAVIOR
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Bill generated at Step-5 above should include the monthly cycle forward charges applied during service activation

STEPS
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1. On 01/10, Create account, service and purchase product (with monthly cycle forward event), do bill now.
    Billing cycle 01/10 - 02/10
2. On 01/15, Do service inactivation and create a schedule object to activate the service on 02/10 with PCM_OP_CUST_SET_STATUS opcode and then call bill now to clear the charges applied during service inactivation
3. Disable auto triggered billing sys/cm/pin.conf and apps/pin_billd/pin.conf
    - pin_bill_accts     config_billing_delay 0
4. On 02/10, Run pin_deferred_act
    Schedule action executed and changed the service status to Active and monthly cycle forward charges applied for the cycle 02/10 - 03/10 and charges shown in bill in progress
5. On 02/10, Run billing
    Bill generated but doesn't include the charges present in bill in progress which got applied during service activation in the above step.
6. On 03/10 -> Run billing
    Bill generated with charges from 02/10 - 03/10 and 03/10 - 04/10

Cause

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