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Arabic Language - Admin Menu In CCB V2.5 Is Grouped As Undefined (Doc ID 2561164.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Goal

Qn1:Arabic Language - The admin menu grouping starts with Undefined, why?
 
Qn2:"Alphabetical" option is selected in Admin menu -> I -> Installation Options - Framework -->Set Admin Menu Order field.
As per the customer, their users have been working with the Alphabetical grouping since 2007 (12 years). Using a different grouping now may impact ease of adoption.
 

Solution

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