My Oracle Support Banner

Literature Intake Email Functionality Does Not Work (Doc ID 2566163.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

In case the file fails in Literature Intake, system is not sending the Error Email when valid email address is configured for Literature Intake.

 

Steps to Repeat:
----------------
1) Configure Literature Intake on an Argus Safety environment properly with valid email address being set in RelsysWindowsService.exe.config file:
... GeneralEmailTo="<email-address>" GeneralEmailFrom="<email-address>" />
2) Drop a test invalid text file in IN folder.
---> Error.xml is successfully created under FAILURES folder. However, no email comes to the set email address.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.