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Literature Intake Email Functionality Does Not Work (Doc ID 2566163.1)

Last updated on SEPTEMBER 03, 2019

Applies to:

Oracle Argus Safety Japan - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

In case the file fails in Literature Intake, system is not sending the Error Email when valid email address is configured for Literature Intake.

 

Steps to Repeat:
----------------
1) Configure Literature Intake on an Argus Safety environment properly with valid email address being set in RelsysWindowsService.exe.config file:
... GeneralEmailTo="<email-address>" GeneralEmailFrom="<email-address>" />
2) Drop a test invalid text file in IN folder.
---> Error.xml is successfully created under FAILURES folder. However, no email comes to the set email address.



Cause

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In this Document
Symptoms
Cause
Solution
References


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