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PCM_OP_BILL_ITEM_ADJUSTEMENT Retrieves Huge No Of Events Causing A Dm_oracle Memory Issue (Doc ID 2571167.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms


The  dm_malloc issue as results of PCM_OP_BILL_ITEM_ADJUSTEMENT are too big due to which High Water Mark warnings were seen in the log. it retrieves over 80000 events

 

The one single PCM_OP_SEARH is using up a large part of the dmo shared memory.This number of events could increase, especially for large accounts.
They cannot increase the dmo shared memory size forever. System memory is limited on a machine.

It is needed the OOB code to use STEP-SEARCH for that opcode, so it will not consume all the available memory for a single call.

Cause

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In this Document
Symptoms
Cause
Solution
References


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