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Payment Event - Able To Change Date, Tender Amount And Tender Type For A Cancelled Payment Event (Doc ID 2578549.1)

Last updated on AUGUST 27, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : CCB 2.5.0.2.0 version, PY - Payment

Payment Event - Able to change Date, Tender Amount and Tender Type for a Cancelled Payment Event

ACTUAL BEHAVIOR
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After clicking on cancel in tender tab in payment event page - payment date, Tender amount and tender type is enabled and able to change and save date. Although Tender amount and tender type are enabled it throws a validation error when changes are used.


EXPECTED BEHAVIOR
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After clicking on cancel in tender tab in payment event page - payment date, Tender amount and tender type should be disabled. Customer wanted the functionality to match with 2.1 version where both the above fields (Date, amount, &type) are disabled.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to tender tab in payment event page
2. Click on cancel button
3. Pop up is displayed, enter the reason for cancel as "Data entry error"
4. Click on ok button
5. Page is navigated to main page in payment event page
6. Now again go to tender tab
7. Observed that after clicking on cancel in tender tab in payment event page - payment date, Tender amount and tender type is enabled and able to change “amount, date and type"




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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