To Do Search Page - Related Column Count Is Not Matching With The Results Count
(Doc ID 2584146.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]Oracle Utilities Framework - Version 4.3.0.5.0 to 4.3.0.5.0 [Release 4.3]
Information in this document applies to any platform.
Symptoms
On : CCB 2.6.0.1.0 version, TD - To Do
In our Production system (2.4)though the Char Type value showing as - ' <?> Invalid Value - PREM ' , the To DO count Displaying properly. In 2.6 also the Char Type value showing as - ' <?> Invalid Value - PREM ' but the To Do count is not displaying properly. In Data Base it is PREM.
ACTUAL BEHAVIOR
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To Do Search Page - Related column count is not matching with the Results count.
EXPECTED BEHAVIOR
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To Do Search Page - Related column count matches with the Results count.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to TODO Search from dashboard Alert – "Outstanding To Do Entries for Premise ID".
2. To DO Search Page - Click on Related column Count - Results count is not matching with the Related column count.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |