Multiple Calculation Groups In The Rates Is Causing An Additional Charges In The Bill
(Doc ID 2585518.1)
Last updated on AUGUST 24, 2020
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.4]
Information in this document applies to any platform.
Items from usage request are not properly billed when a break exists (i.e. Change in price or count or item exchange)
Steps To Recreate
Have a Bill Determinants (BD) Service Agreement (SA) with single Service Point (SP)
Define Item calculation rule
Rate Schedule has version break
Generate bill segment to create usage request
MDM sends response or mimic response via XAI Submission
Bill Segment is in freezable state. Verify Bill Segment – Calculation Headers
Expected Result: Each item type is billed according to the consumption period.
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