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Multiple Calculation Groups In The Rates Is Causing An Additional Charges In The Bill (Doc ID 2585518.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.4.0.3.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

Description
============
Items from usage request are not properly billed when a break exists (i.e. Change in price or count or item exchange)

Steps To Recreate
============
 Have a Bill Determinants (BD) Service Agreement (SA) with single Service Point (SP)
 Define Item calculation rule
 Rate Schedule has version break
 Generate bill segment to create usage request
 MDM sends response or mimic response via XAI Submission
 Bill Segment is in freezable state. Verify Bill Segment – Calculation Headers

Expected Result: Each item type is billed according to the consumption period.

Cause

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In this Document
Symptoms
Cause
Solution
References


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