Multiple Calculation Groups In The Rates Is Causing An Additional Charges In The Bill
(Doc ID 2585518.1)
Last updated on SEPTEMBER 26, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.6.0.1.0 [Release 2.4 to 2.6] Information in this document applies to any platform.
Symptoms
Description ============ Items from usage request are not properly billed when a break exists (i.e. Change in price or count or item exchange)
Steps To Recreate ============ Have a Bill Determinants (BD) Service Agreement (SA) with single Service Point (SP) Define Item calculation rule Rate Schedule has version break Generate bill segment to create usage request MDM sends response or mimic response via XAI Submission Bill Segment is in freezable state. Verify Bill Segment – Calculation Headers
Expected Result: Each item type is billed according to the consumption period.
Changes
Cause
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