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Products Configured With Prorate_last = 701 Gives Non-zero Amount On Cancellation (Doc ID 2594400.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

One has encountered an issue wherein products configured with 1 month bill-in-advance and with prorate_last = "full" (or prorate_last = 701, meaning cancel proration = charge for full cycle) in the rate table, still gives a non-zero amount for cancellation events of the configured products

Expected behavior is that, on cancellation, the cancel events (refund events) should have zero balance impact because proration is set to full (charge for full cycle).

Consider following scenarios:

Scenario 1) Product Cancellation in the middle of billing period.

Steps:

Scenario 2) Product Cancellation in DOM

Steps:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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