My Oracle Support Banner

Supplier Event Subscription Fails With CredentialStoreManager Error After RFI Folder Created Outside of $JAVA_TOP Folde (Doc ID 2604654.1)

Last updated on NOVEMBER 30, 2021

Applies to:

Oracle Retail Financial Integration - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

After moving the rfi folder to a different location, outside of $JAVA_TOP folder and performing the "EBS Event Subscription Setup", supplier event subscription fails to get the supplier details to RFI stage tables with below error:

Event Error Name:
Event Error Message: oracle.apps.fnd.wf.bes.BusinessEventException: Supplier Error *** CredentialStoreManager error jdbc:oracle:thin:@//<DB SERVER>:1521/<DB SERVICE> Unable to obtain the userName for the given key/userNameAlias(rfiDataSourceUserAlias).CredentialStoreManager error jdbc:oracle:thin:@//<DB SERVER>:1521/<DB SERVICE> Unable to obtain the userName for the given key/userNameAlias(rfiDataSourceUserAlias).
Event Error Stack: oracle.apps.fnd.wf.bes.BusinessEventException: Supplier Error *** CredentialStoreManager error jdbc:oracle:thin:@//<DB SERVER>:1521/<DB SERVICE> Unable to obtain the userName for the given key/userNameAlias(rfiDataSourceUserAlias).
at com.oracle.retail.rfi.ebs.SupplierBES.onBusinessEvent(SupplierBES.java:30)
at oracle.apps.fnd.wf.bes.EventDispatcher.executeSubscription(EventDispatcher.java:890)
at oracle.apps.fnd.wf.bes.EventDispatcher.processSubscription(EventDispatcher.java:577)
at oracle.apps.fnd.wf.bes.EventDispatcher.dispatch(EventDispatcher.java:340)
at oracle.apps.fnd.wf.bes.AgentListenerProcessorNew.processMessage(AgentListenerProcessorNew.java:373)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:668)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:724)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.