Activities Do Not Get Unassigned Automatically When Leave POU Is Created For Shift
(Doc ID 2612917.1)
Last updated on NOVEMBER 21, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 18.104.22.168.0 and later
Oracle Real-Time Scheduler - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Activities are not getting unassigned automatically when Leave POU is created for the shift.
The issue can be reproduced at will with the following steps:
1. Create 1 shift
2. Fully book the shift with jobs
3. Create another shift
4. Create a Leave POU for Shift 1
5. Activities of Shift 1 don't get automatically unassigned
The issue has the following business impact:
This issue is hindering business as tasks are not being acted upon if the crew shift is unavailable.
Tasks should automatically get unassigned to other shifts if the concerned crew is on leave.
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