Imquotacheck -n Should Check The MailHost And MailUserStatus (Doc ID 2621135.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Symptoms

The imquotacheck -n command should check the mailHost and mailUserStatus and not notify orphan accounts.

This is a huge annoyance, is difficult to detect automatically and is causing problems with ISS.

Here is one example:

A user was moved from host1 to host2 a few months ago, to limit the impact of some imapd core dump problems.

This particular user was over quota when it was moved.

This is from host1 -- where the user was moved FROM over a month ago:

$ imquotacheck -u <UID>

Notice the "last msg" date.

The daily quota warning messages from imquotacheck -n are causing mboxutil -o to think the account is still active.

The normal periodic orphan cleanup process that is run is failing to notice this one and the size of the account is causing ISS to hang on the corresponding Index server.

Cause

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