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When Two Parallel Tasks Are Getting Compensated During Cancellation Of The Work Order First Task Is Auto-Complete While Second Task Is Getting Compensated Twice (Doc ID 2622913.1)

Last updated on DECEMBER 21, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

The order that receives the cancellation (Cancel Order) after undoing all the manual and automatic tasks in a successful manner and leaving the order in a "canceled" state, leaves visible in the instantiated Task UI, one of the tasks that was undone in the process.

This is not correct since said manual task was successfully managed in the cancellation.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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