When Two Parallel Tasks Are Getting Compensated During Cancellation Of The Work Order First Task Is Auto-Complete While Second Task Is Getting Compensated Twice
(Doc ID 2622913.1)
Last updated on DECEMBER 21, 2019
Applies to:
Oracle Communications Order and Service Management - Version 7.3.5.0.0 and laterInformation in this document applies to any platform.
Symptoms
The order that receives the cancellation (Cancel Order) after undoing all the manual and automatic tasks in a successful manner and leaving the order in a "canceled" state, leaves visible in the instantiated Task UI, one of the tasks that was undone in the process.
This is not correct since said manual task was successfully managed in the cancellation.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |