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Incorrect TAX_JURISDICTION in Tax Adjustments (Doc ID 2624172.1)

Last updated on AUGUST 22, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

Steps to Reproduce this issue:

  1. The account has a usage product (with cycle tax event for which tax_code is mapped to different levels like STATE, CITY etc.).
  2. Usage events have been generated through the rating engine (via Universal Event Loader).
  3. The account is billed and cycle/tax event got created as part of billing and tax (183.83 for one tax_code) is generated on the whole usage.
  4. Post billing, tax event is fully adjusted (tax only adjustment).
  5. Now performed event adjustments on usage events (with FLAG as 8 (BATCH)) and it has created tax_event adjustments for each usage event adjusted (in this case, the tax was already fully adjusted but still it has created the tax_event adjustments) and note that dm_vertex is used in this scenario. 

 

Actual Result :

Here the problem arises wherein, whatever tax_event adjustments got created, for those, it is seen that TAX_JURISDICTIONS got created with +ve amount (it should have been zero or no adjustment) i.e., EVENT_TAX_JURISDICTIONS_T.AMOUNT = 183.83 (this amount is actual tax amount) and one more issue in this is, when it is creating tax_event adjustment for some usage, lets say for $1 also, it is putting the 183.83 (total tax) which is wrong.

 

Expected Result:

This should be zero or no tax_event adjustment at all; it is seen that EVENT_BAL_IMPACTS.AMOUNT is zero in this case, so it should be fine and only issue is with TAX_JURISDICTIONS.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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