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WebLogic Console Shows Error "[STUCK] ExecuteThread" for oracle.pgbu.analytics.etl.EtlRunner.timerExpired When Running the Primavera Analytics Administrator (Doc ID 2626480.1)

Last updated on JANUARY 06, 2020

Applies to:

Primavera Analytics - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Analytics Administrator, the following error occurs periodically.

ERROR
-----------------------

WebLogic Console:
    warning Symptom{STUCK_THREADS,HIGH, ThreadPoolRuntime, ThreadPool has stuck threads}

Weblogic Logs:
    <[STUCK] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "626" seconds working on the request
    "Workmanager: default, Version: 0, Scheduled=false, Started=true, Started time: 626850 ms
    ", which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger".
    Stack trace: oracle.pgbu.analytics.etl.EtlRunner.timerExpired(SourceFile:98)
    weblogic.timers.internal.commonj.ListenerWrap.timerExpired(ListenerWrap.java:37)
    weblogic.timers.internal.TimerImpl.run(TimerImpl.java:301)
    weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:670)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the WebLogic console
2. Go to Monitoring -> Health
3. See the Warning on the server - Symptom{STUCK_THREADS,HIGH,ThreadPoolRuntime, ThreadPool has stuck threads}
4. In the logs and the threaddump we can see stuck threads for oracle.pgbu.analytics.etl.EtlRunner.timerExpired
5. Restart the WebLogic server and the error will disappear but may occur again hours or days later

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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