Re-rating an Account Having both Cycle Forward & Cycle Arrear Charges Results in Backout Of Cycle (Doc ID 2627117.1)

Last updated on JANUARY 13, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR :

While Re-rating on an account having both cycle forward & cycle arrear charges results in backout of cycle

Steps: Set PVT(pin_virtual_time) 14 Nov

1. Create a backdated account and purchase 2 cycle forward quarterly products/discounts with start date as Oct 23 2019.
  Quarterly Cycle Forward 1 discount = 100$
  Quarterly Cycle Forward 2 discount = 500$

2. Post product activation, cycle quarterly charges applied

3. Bill till Jan 1 2020 - cycle_quarterly charges applied for next quarter

4. On Jan 2 2020 - send a Change Order
  Set end_date of Quarterly Cycle Forward 1 product/discount to Jan 1st2020
  Repurchase Quarterly Cycle Forward 1 product/discount from Jan 1st 2020 with 200$ - product purchased in inactive state
  Set end_date of Quarterly Cycle Forward 2 product/discount to Oct 23 2020
  Repurchase Quarterly Cycle Forward 2 product/discount from Jan 1st 2020 with 1000$ - product purchased in inactive state

5. Post activation, run re-rating. Quarterly Cycle Forward 1 charges reversed which is not expected. 

Changes

Cause

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