Shift Deleted By Template Changes But POU Task Not Cancelled
(Doc ID 2636404.1)
Last updated on FEBRUARY 07, 2020
Applies to:Oracle Utilities Mobile Workforce Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Facing the issue where Shift having POU assigned. Now back end user removed the MOP from Weekly shift template. Mop's shift got cancelled in MWM but POU still active for the shift.
Ideally, when user requesting for the cancellation of shift so their respective tasks should also be cancelled but in this case POU is active for this shift.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document