When Opening A Network System the MetaSolv Solution Software (MSS) Crashes With SmartHeap Error Handler Recursively Re-entered Error
(Doc ID 2638006.1)
Last updated on FEBRUARY 12, 2020
Applies to:Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.
In the Network system search window for a SONET Network, MetaSolv Solution Software (MSS) goes to not responding status and crashes with the following error:
The system cannot handle the situation when the number of disconnected circuits associated with the Network system is more than a certain limit. Identified 40K associated circuits out of which 30K are disconnected.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document