[Upg] Reference Number Missing From Worklist And GetOrder (OM_ORDER_HEADER)
(Doc ID 2639881.1)
Last updated on DECEMBER 05, 2023
Applies to:
Oracle Communications Order and Service Management - Version 7.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : Order and Service Management 7.4.0.0.0 version, Other
ACTUAL BEHAVIOR
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When Order is created we are able to see reference number in GUI and OM_ORDER_HEADER
But after the order progresses the reference Number disappeared from OM_ORDER_HEADER and from Work list also
EXPECTED BEHAVIOR
-----------------------
Reference number must be visible in GUI and OM_ORDER_HEADER
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |