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[Upg] Reference Number Missing From Worklist And GetOrder (OM_ORDER_HEADER) (Doc ID 2639881.1)

Last updated on DECEMBER 05, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Order and Service Management 7.4.0.0.0 version, Other

ACTUAL BEHAVIOR
---------------
When Order is created we are able to see reference number in GUI and  OM_ORDER_HEADER

But after the order progresses the reference Number disappeared from OM_ORDER_HEADER and from Work list also


EXPECTED BEHAVIOR
-----------------------
Reference number must be visible in GUI and OM_ORDER_HEADER

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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