Connection Manager Stops Responding and Testnap Fails
(Doc ID 2641051.1)
Last updated on DECEMBER 21, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and laterInformation in this document applies to any platform.
Symptoms
In a production system, it was seen that the CM (Connection Manager) process was not responding to any requests and when trying to login to Customer Center and testnap, the error below occurs.
When CM is restarted it gets connected again only for it to go down again after about 30 mins.
Cause
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In this Document
Symptoms |
Cause |
Solution |