Server Error in '/ArgusNET' Application When Opening PSR Menu Screen
(Doc ID 2642699.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Japan - Version 8.1.2 to 8.2.1 [Release 8.1 to 8.2]Information in this document applies to any platform.
Symptoms
When any existing PSR's Report Name is having "[" character, Reports >> Periodic Reports >> PSR menu screen is unable to be opened.
When Reports >> Periodic Reports >> PSR menu is selected, screen becomes "Server Error in '/ArgusNET' Application" error and 'Processing' icon is kept displayed in front of it.
Steps to Repeat:
----------------
1) On Reports >> Periodic Reports >> PSR, Create a new PSR with report name containing "[" character. Save.
2) Move to another menu screen.
3) Go to Reports >> Periodic Reports >> PSR.
---> Screen becomes "Server Error in '/ArgusNET' Application." error and 'Processing' icon is kept displayed in front of it.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |