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Users Are Unable to Login to RPM Application Due to "No Configuration was registered that can handle the configuration named Oracle.LoginModule" Error (Doc ID 2643100.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle Retail Price Management - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

 

Users are unable to login to RPM application because of this error:

Error

com.retek.platform.exception.RetekUnknownSystemException: javax.ejb.EJBException: EJB Exception: ; nested exception is:
com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: No Configuration was registered that can handle the configuration named Oracle.LoginModule [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]
  exception id: 1581979456191; nested exception is:
java.rmi.RemoteException: EJB Exception: ; nested exception is:
com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: No Configuration was registered that can handle the configuration named Oracle.LoginModule [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]
  exception id: 1581979456191; nested exception is: java.rmi.RemoteException: EJB Exception: ; nested exception is:
com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: No Configuration was registered that can handle the configuration named Oracle.LoginModule [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]
  exception id: 1581979456191
 

Steps to Reproduce

 

  1. Try to login to RPM client.
  2. Notice that the users are unable to login.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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