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Not Able To See Account Charges In Billing Care (Doc ID 2643851.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms


Scenario:

Not able to see account charges in Billing Care for few bills.
Please find Below steps -
1. Create account.
2. Open account in Billing care, go to "Bills" tab - click on "Account Charges".


Expected result - Account charges result should be shown.
Actual result - Blank window is appearing.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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