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Payment Details Is Not Visible In Billing Care (Doc ID 2643854.1)

Last updated on FEBRUARY 08, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

Scenario:

While performing the below steps to find payment details :-

1) Search account in billing care
2) Go to the bill tab.
3) Select the bill.
4) Select "Payment Applied".
5) Click on "payment details" tab --> This is not giving any result for custom payments.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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