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MSS 6.3.0 : Supp Cancel Order Task Completion API Issue (Doc ID 2647905.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.


On : 6.3.0 version, ASR

Supp Cancel Order Task completion API Issue

Issue with completion of DLRD and DD tasks with completeTaskRequest API for cancel orders .

Currently for the cancel order all the tasks are moved to Ready state which is out of box MSS functionality .The business is completing the manual tasks manually , but there is a request from business that all the tasks needs to be completed automatically for a cancel order. But we have issues in completing the DLRD and DD tasks using the API.

MSS Web services should allow to complete the DLRD and DD task in this cancelled order scenario w/o any error .

>>Create a transport order using the WS {SOAP UI}
>>Open the order is GUI .
>>Assign a new Circuit to it in GUI .
>>Assign the prov-plan in GUI
>>Save and Closed the Order.
>>Supp-Cancell the order using WS
>>Process Supp-Cancell using the WS {Saw all tasks comes to Ready status}
>>Try completing the DLRD task using the WS (completeTaskRequest )and got the error as below
>>Try completing the DD task using the WS (completeTaskRequest )and got the error as below




Business Impact :


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