My Oracle Support Banner

Agile SAML 2.0 Integration: After Activating Changes Made for Configure SAML 2.0 Federation in WebLogic Admin Console, Gets Error: [Management:141191] and [Security:096620] (Doc ID 2649292.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Configuring SSO with a SAML 2.0 Identity Provider: OKTA.

During Configure SAML 2.0 Federation Service, seeing below error when attempting to Activate Change in WebLogic Admin console.


An error occurred during activation of changes, please see the log for details.
Message icon - Error [Management:141191]The prepare phase of the configuration update failed with an exception.
Message icon - Error [Security:096620]Invalid key information.


The issue can be reproduced at will with the following steps:

  1. Log into Web Logic admin console, and go through the configuration steps described in Section "Configure Agile PLM as a SAML 2.0 Service Provider" of Chapter "A Configuring Single Sign-On" in "Agile Product Lifecycle Management Administrator Guide Release 9.3.6"
    This user guide can be accessed from https://docs.oracle.com/cd/E91823_55/otn/pdf/administration/html_agaah/output/appendix_a.htm#sthref1050
  2. After going through the section "Configure SAML 2.0 Federation Service", click Activate Changes. Gets error in the WebLogic admin console



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.