OUTA - Unable To Process Payment Event Cancellation
(Doc ID 2652745.1)
Last updated on MARCH 29, 2020
Applies to:Oracle Utilities Testing Accelerator - Version 188.8.131.52.0 and later
Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, CCB
OUTA - Unable to process payment Event Cancellation
When user follow the same steps using the CCB (Manually) test, user getting the desired result in CCB however while using the OUTA components the final verification point does not meet the requirements
Detailed comparison using manual versus OUTA flow and the logs are attached in the document. Please follow the attached documents to replicate the issue.
This issue is impacting automation of 50 test scripts.
Via OUTA Payment event should show the cancel status.
The issue can be reproduced at will with the following steps:
A. VIA OUTA - FAILED
1. Flow Executed completed successfully
OUTA version is 18.104.22.168.1
2. Payment and Payment Event got cancelled via OUTA
3. When validating the results: The expected results were not achieved.
Test objective: Verify that user is able to cancel a payment related to NSF with cancel reason "Account Closed" and following changes should happen in the Account during cancellation:
a. $20 NSF charge should be applied
b. Cash Only Score should increase by 100
c. Credit Rating decrease by 50
i) Customer type is Residential
ii) Cancel Rease is "Account Closed".
B. VIA MANUAL - PASSED
1. Payment Event, Payment Add
2. Payment Event Tender; Payment Cancellation
3. When validating the results: The expected results were achieved.
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