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Orders Were Failing Post OSM Order Purging (Doc ID 2653801.1)

Last updated on MAY 08, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.5.0.0 version in Production environment

orders were failing post OSM order purging due to below exception:

ERROR
-----------------------
"Failed to create and start the order due to java.lang.RuntimeException: com.mslv.oms.OMSException: encountered error starting orchestration caused by:null".



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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