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Unable to Complete the CID or EUID Tasks for a PSR Order Due to Errors Received (Doc ID 2655564.1)

Last updated on APRIL 07, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

Unable to complete work on a Supp Cancelled PSR order because attempting to complete the EUID and CID tasks throw error messages (see below). Both tasks are in a 'Ready' status, but cannot be completed.

Error Attempting to Complete the EUID Task

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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