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TMS 5.3 Report Server Upgrade issues. (Doc ID 2655755.1)

Last updated on APRIL 22, 2020

Applies to:

Oracle Thesaurus Management System - Version 5.3 to 5.3 [Release 5.3.0]
Information in this document applies to any platform.

Symptoms

ISSUE 1:
TMS 5.3 Reports Server upgrade (e.g. from 5.2.2 to 5.3) fails with the 'External Process Failed!' error i.e.


2)
The OUI 'installActions<timestamp>' log (located in "C:\Program Files\Oracle\Inventory\logs") contains the following error:

D:\opapps52\config\deleteCreateReportServers.py ==> File is not existing in file system

and

INFO:
Welcome to WebLogic Server Administration Scripting Shell

Type help() for help on available commands

INFO:
Problem invoking WLST - java.io.FileNotFoundException: D:\opapps52\config\deleteCreateReportServers.py

INFO: End output from spawned process.
INFO: ----------------------------------
INFO: [20-02-2020 13:56:34] [HSGBU_ACTIONS] [ExternalProcessCaller] Getting exit code
INFO: [20-02-2020 13:56:34] [HSGBU_ACTIONS] [ExternalProcessCaller] Exit code is: 1
INFO: [20-02-2020 13:56:34] [HSGBU_ACTIONS] [ExternalProcessCaller] Exit code was not 0, throwing an exception!
INFO: Exception thrown from action: CALL_PROCESS_ACTION_NAME
Exception Name: ExternalProcessFailedException
Exception String: External Process Failed!
Exception Severity: 0



ISSUE 2:
OUI says the 'The installation of the Oracle Thesaurus Management System Report Server was successful' i.e.

but actually encountered the 'createReportsToolsInstance() failed' error i.e. the following appears in the OUI 'oraInstall<timestamp>.out' file:

This Exception occurred at Fri Apr 17 16:01:21 UTC 2020.
javax.management.RuntimeErrorException: oracle/sysman/oii/oiix/OiixRegistryOps
Error occurred while performing invoke : oracle/sysman/oii/oiix/OiixRegistryOps
Use dumpStack() to view the full stacktrace :
createReportsToolsInstance() failed.
.
.
.
Reports Server instance "repxxxxxx" was successfully created.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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