TMS 5.3 Report Server Upgrade issues.
(Doc ID 2655755.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Thesaurus Management System - Version 5.3 to 5.3 [Release 5.3.0]Information in this document applies to any platform.
Symptoms
ISSUE 1:
TMS 5.3 Reports Server upgrade (e.g. from 5.2.2 to 5.3) fails with the 'External Process Failed!' error i.e.
- start the Oracle Universal Installer (OUI)
- choose product 'Oracle Thesaurus Management System Report Server 5.3.0.0.x'
- OUI displays the following error when running the 'deleteCreateReportServers' script:
2)
The OUI 'installActions<timestamp>' log (located in "C:\Program Files\Oracle\Inventory\logs") contains the following error:
D:\opapps52\config\deleteCreateReportServers.py ==> File is not existing in file system
and
INFO:
Welcome to WebLogic Server Administration Scripting Shell
Type help() for help on available commands
INFO:
Problem invoking WLST - java.io.FileNotFoundException: D:\opapps52\config\deleteCreateReportServers.py
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: [20-02-2020 13:56:34] [LSGBU_ACTIONS] [ExternalProcessCaller] Getting exit code
INFO: [20-02-2020 13:56:34] [LSGBU_ACTIONS] [ExternalProcessCaller] Exit code is: 1
INFO: [20-02-2020 13:56:34] [LSGBU_ACTIONS] [ExternalProcessCaller] Exit code was not 0, throwing an exception!
INFO: Exception thrown from action: CALL_PROCESS_ACTION_NAME
Exception Name: ExternalProcessFailedException
Exception String: External Process Failed!
Exception Severity: 0
Welcome to WebLogic Server Administration Scripting Shell
Type help() for help on available commands
INFO:
Problem invoking WLST - java.io.FileNotFoundException: D:\opapps52\config\deleteCreateReportServers.py
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: [20-02-2020 13:56:34] [LSGBU_ACTIONS] [ExternalProcessCaller] Getting exit code
INFO: [20-02-2020 13:56:34] [LSGBU_ACTIONS] [ExternalProcessCaller] Exit code is: 1
INFO: [20-02-2020 13:56:34] [LSGBU_ACTIONS] [ExternalProcessCaller] Exit code was not 0, throwing an exception!
INFO: Exception thrown from action: CALL_PROCESS_ACTION_NAME
Exception Name: ExternalProcessFailedException
Exception String: External Process Failed!
Exception Severity: 0
ISSUE 2:
OUI says the 'The installation of the Oracle Thesaurus Management System Report Server was successful' i.e.
but actually encountered the 'createReportsToolsInstance() failed' error i.e. the following appears in the OUI 'oraInstall<timestamp>.out' file:
This Exception occurred at Fri Apr 17 16:01:21 UTC 2020.
javax.management.RuntimeErrorException: oracle/sysman/oii/oiix/OiixRegistryOps
Error occurred while performing invoke : oracle/sysman/oii/oiix/OiixRegistryOps
Use dumpStack() to view the full stacktrace :
createReportsToolsInstance() failed.
.
.
.
Reports Server instance "repxxxxxx" was successfully created.
javax.management.RuntimeErrorException: oracle/sysman/oii/oiix/OiixRegistryOps
Error occurred while performing invoke : oracle/sysman/oii/oiix/OiixRegistryOps
Use dumpStack() to view the full stacktrace :
createReportsToolsInstance() failed.
.
.
.
Reports Server instance "repxxxxxx" was successfully created.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |