Old Username Retained After Deletion Of User Record
(Doc ID 2658911.1)
Last updated on APRIL 13, 2020
Applies to:Oracle Utilities Work and Asset Management - Version 184.108.40.206 and later
Information in this document applies to any platform.
When trying to create a new user, there was previously a very old, inactive user record that had the same username, causing a username conflict. Even after it has been deleted in the application, we are still not able to enroll the new user, because that username is still listed as existing, even though the user record and Employee records no longer exists.
How can I remove it from the list so I can create the new user?
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