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Update Access Service Request (ASR) Order SALI Form For Existing End User Location ( EUL) With Multiple Addresses and Receive "java.lang.NullPointerException" in the Log FIle (Doc ID 2662694.1)

Last updated on APRIL 29, 2020

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Oracle Communications MetaSolv Solution Module - ASR - Version 59.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In an Access Service Request order, when an existing EUL with multiple addresses is updated in the SALI form, the application does not update the address.

<![CDATA[[appServerName :: DEF_APPSERVER][userName :: user][machineName :: machine][productName :: DEF_PRODUCT][debugCode :: 0][moduleName :: ASR][messageID :: 10119][className :: DEF_CLASS]::The server encountered the following Exception: java.lang.NullPointerException
at com.mslv.core.api.internal.ASR55.dataUpdate.populator.SALIUpdate.populateSaliInfo(SALIUpdate.java:956)
at com.mslv.core.api.internal.ASR55.dataUpdate.populator.SALIUpdate.runPopulation(SALIUpdate.java:324)
at com.mslv.ejb.ASR55.helpers.forms.SALIHelper.update(SALIHelper.java:56)
at com.mslv.ejb.ASR55.helpers.ASRFormHelper.initiateModification(ASRFormHelper.java:54)
at com.mslv.ejb.MSLVEJB3SessionBean.initiateModification(MSLVEJB3SessionBean.java:765)
at com.mslv.ejb.ASR55.ASRBean.updateData(ASRBean.java:63)



 

Cause

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In this Document
Symptoms
Cause
Solution
References


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