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Update Access Service Request (ASR) Order SALI Form For Existing End User Location ( EUL) With Multiple Addresses and Receive "java.lang.NullPointerException" in the Log FIle (Doc ID 2662694.1)

Last updated on MAY 24, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Oracle Communications MetaSolv Solution Module - ASR - Version and later
Information in this document applies to any platform.


In an Access Service Request order, when an existing EUL with multiple addresses is updated in the SALI form, the application does not update the address.

<![CDATA[[appServerName :: DEF_APPSERVER][userName :: user][machineName :: machine][productName :: DEF_PRODUCT][debugCode :: 0][moduleName :: ASR][messageID :: 10119][className :: DEF_CLASS]::The server encountered the following Exception: java.lang.NullPointerException
at com.mslv.core.api.internal.ASR55.dataUpdate.populator.SALIUpdate.populateSaliInfo(
at com.mslv.core.api.internal.ASR55.dataUpdate.populator.SALIUpdate.runPopulation(
at com.mslv.ejb.ASR55.helpers.forms.SALIHelper.update(
at com.mslv.ejb.ASR55.helpers.ASRFormHelper.initiateModification(
at com.mslv.ejb.MSLVEJB3SessionBean.initiateModification(
at com.mslv.ejb.ASR55.ASRBean.updateData(



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