Incorrect Net Amount Displayed In Billing Care
(Doc ID 2665407.1)
Last updated on MAY 03, 2020
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and laterInformation in this document applies to any platform.
Symptoms
Incorrect net amount displayed in Billing Care 'Events' page. Steps to reproduce--------------------------1. Create account.2. Perform usage both with positive amount of 14.40 and negative amount of 2.883. Go to Billing care 'Events' page4. select the event with negative and positive charge5.One can see as shown in the attached 'actual_issue' image, the total value in the 'Selected net amount' field is wrong.Actual behavior
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'Selected net amount' field is showing positive charge of 17.28
Expected behavior
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'Selected net amount' field should display the charge of 11.52
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |