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Unable To Accept Data Rich Files From For EMA R2 : Import Warning Parent Element: [DRUG] Mandatory Element: ACTIVESUBSTANCENAME is blank or does not exist (Doc ID 2669809.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.1 and later
Information in this document applies to any platform.

Symptoms

Unable to Accept data rich files from for EMA R2

Have observed that either the screen is getting frozen or throwing the error of 500 internal server error when trying to accept bulky R2 files.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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