Fails to Create Agile SDK Session After Configuring to Integrate with SAML 2.0 (Doc ID 2670116.1)

Last updated on JANUARY 24, 2024

Applies to:

Symptoms

Fails to create session through SDK with below error after integrating with SAML 2.0 + okta


Error

java.lang.NullPointerException



Steps

The issue can be reproduced at will with the following steps:

1. Configure Agile to integrate with SAML 2.0 + okta by following the instruction in 
   "Agile Product Lifecycle Management Administrator Guide Release 9.3.6 E71145-10" Chapter "A Configuring Single Sign-On" section "A. Configuring and Deploying SSO with a SAML 2.0 Identity Provider"
   available from: https://docs.oracle.com/cd/E91823_35/otn/pdf/administration/agaah.pdf
   
2. Access to Web Client through below URL, and confirm user registered in the okta can login through SSO using SAML 2.0 + okta
   http://{server_name}.{domain_name}:{port}/Agile/
3. Access to Web Client through below URL, and confirm that database authenticated user can login without bypassing SAML 2.0 + okta
   http://{server_name}.{domain_name}:{port}/Agile/default/login-cms.jsp
   
4. Run SDK program to create session by using code below:
   
5. Gets error
6. Change the url in the code to SSO URL:
   http://{server_name}.{domain_name}:{port}/Agile/
7. Rerun SDK program
8. Gets error
   
   
   

Changes

Cause

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