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Projects Tab Buttons (EPS, Activities, Team Usage, Assignments, Issues, Documents, Risks) Are Not Clickable (Doc ID 2670552.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 19.12 [Release 18.8 to 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When attempting to access any items below the Projects Tab (Activities, Team Usage, Assignments, Issues, Documents, Risks), all items are not clickable.

EXPECTED BEHAVIOR
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All items below the Projects tab should be clickable and accessible with a single click.

ERROR
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Clicking on the sub-tabs the error occurs in the Console of the F12 Developer Tools:

MultiProjectHomeAction is not defined

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to P6 Web
  2. Click on the Projects tab to load projects
  3. Open project
  4. Attempt to click on the Activities item below the Projects tab
  5. Nothing happens and the button it not clickable
  6. Any other sub-tabs are not clickable
  7. Open the F12 Developer Tools (Click the F12 button on your keyboard in the browser)
  8. Go to Console and reproduce the issue
  9. Error: MultiProjectHomeAction is not defined should appear upon each attempted click on the sub-tabs

Changes

 

Cause

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