POU Types Are Not Visible When Searching POU By Mobile Worker, Vehicle, And Dispatcher
(Doc ID 2674204.1)
Last updated on JUNE 04, 2020
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
In v2.3.0.3, when a user goes to Menu > Resource Management > Period of Unavailability > Search, the 'Period of Unavailability Types' are not present in the drop down lists when searching Period of Unavailability (POU) by Mobile Worker, Vehicle, and Dispatcher options.
However the 'Period of Unavailability Types' are visible in the drop down if searching by Crew option.
But in v2.3.0.2, all the drop down options are visible with all the searching options.
EXPECTED BEHAVIOR
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All the drop down options should be visible.
STEPS
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The issue can be reproduced with the following steps:
1. Navigate to ‘Period of Unavailability’
2. For the Search by field, Select "Mobile Worker"
3. The Period of Unavailability type is blank.
4. Repeat using "Vehicle" and "Dispatcher" search by options and same issue occurs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |