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Process Stuck When A Rule Join Is Executing (Doc ID 2676170.1)

Last updated on JUNE 08, 2020

Applies to:

Oracle Communications Order and Service Management - Version and later
Information in this document applies to any platform.


Process is stuck when a rule join is executing. 

Customer is having a problem with the execution of orders when the processes have rule join elements. The process is stuck in the middle of the flow when a rule join is trying to execute. In the worklist view there is not any task available to manage and in the query view appears the order with status In Progress but, in the column Task, appears the name of the process and not the name of some task

This issue is not appearing on but is occurring on


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