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Firefox Browser Issue - Duplicate Case Popup Window (Doc ID 2677763.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Oracle Utilities Framework - Version 4.3.0.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

ACTUAL BEHAVIOR
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Firefox Browser Issue - Duplicate Case Popup Window

When duplicating a Case in Firefox, the popup window doesn't show the Ok and Cancel buttons, user need to scroll to the right to see the buttons.

In IE, the buttons without needing to scroll to the right.

EXPECTED BEHAVIOR
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Duplicate Popup window should show the Ok and Cancel buttons in Firefox

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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