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Google Maps Spatial Landbase in Hide/Display Tool Failing With "ProtocolException: Server redirected too many times (20)" (Doc ID 2680254.1)

Last updated on JULY 01, 2020

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.2.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Web Workspace

Unable to turn on Google Maps Spatial Landbase in Hide/Display Tool

Our Google Maps layer is not currently working in the viewer.   In the client log we can see the below message


2020-05-11 15:16:47,279 [pool-8-thread-1] WARN com.splwg.oms.client.viewer.ViewerCanvasLayerManager: java.net.ProtocolException: Server redirected too many times (20)
java.net.ProtocolException: Server redirected too many times (20)
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source) ~[?:1.8.0_221]
  at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source) ~[?:1.8.0_221]
  at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source) ~[?:1.8.0_221]
  at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source) ~[?:1.8.0_221]
  at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_221]
  at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source) ~[?:1.8.0_221]
  at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) ~[?:1.8.0_221]
  at java.net.URL.openStream(Unknown Source) ~[?:1.8.0_221]
  at com.splwg.oms.util.viewer.WebMapImage.toByteArray(WebMapImage.java:223) ~[nms_common.jar:?]
  at com.splwg.oms.util.viewer.WebMapImage.getImage(WebMapImage.java:105) ~[nms_common.jar:?]
  at com.splwg.oms.client.viewer.ViewerCanvasLayerManager$3.run(ViewerCanvasLayerManager.java:866) [nms_client.jar:?]
  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_221]
  at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_221]
  at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(Unknown Source) [?:1.8.0_221]
  at java.util.concurrent.ScheduledThreadPoolExecutor$Schedule


Cause

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In this Document
Symptoms
Cause
Solution
References


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