XML Service Request Failed while opening a case after upgrade to Argus Safety version 8.2.1.2
(Doc ID 2681669.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2.1 to 8.2.1 [Release 8.2]Information in this document applies to any platform.
Symptoms
Customer upgraded Argus from v.8.1.2 to 8.2.1.2 by following the oracle recommended path i.e 8.1.2 ->8.2.1->8.2.1.2.
Post upgrade when trying to open a case we are getting error as "XML Service Request Failed".
We also get the same error trying to run any Periodic Report
Changes
ODAC version was changed in this environment...
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |