BILL SEGMENT ERROR WHEN ITEM HAS START DATE EQUAL TO THE BILL SEGMENT START DATE AND THE SAME END DATE
(Doc ID 2685480.1)
Last updated on JUNE 04, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.7.0.3.0 [Release 2.6 to 2.7]Information in this document applies to any platform.
Symptoms
On : 2.7.0.3.0 version, ENV - Environment
Bill segment error when Lights Changed on Same Date as Bill Segment Start or End Date Create Error
The bill segments that have been billed before with similar setup are now failing after rate patches are applied. It was fine billing with same date but now it is failing with error message:
(Items from usage request are not properly billed when items have overlapping dates)
ERROR
-----------------------
Bill Segment Period Start Date must be less than End Date.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |