Allocations Rejected in SIM and ASNIN Fails With Duplicate Item Found on ASN (Doc ID 2686381.1)

Last updated on OCTOBER 05, 2023

Applies to:

Symptoms

When the item gets allocated from 2 different active locations for an allocation order during waving process, Warehouse Management Cloud Service (Logfire) maintains it as 2 records even if the picking & shipping are done with single LPN. After shipping , WMS sends it in separate <parcel_manifest_dtl> records. After USM mapping, same item gets published in 2 records under same ASN and container. The message fails in Retail Store Inventory Management (RSIM) with the error “Duplicate item found on ASN”.

ERROR
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Caused by: oracle.retail.sim.common.core.SimServerException: Duplicate item found on ASN: XXXXXXXX
at oracle.retail.sim.server.integration.consumer.asn.ASNInTransferDeliveryConsumer.buildDuplicateItemFoundException(Unknown Source)
at oracle.retail.sim.server.integration.consumer.asn.ASNInTransferDeliveryCreateConsumer.validateDeo(Unknown Source)
at oracle.retail.sim.server.integration.consumer.asn.ASNInTransferDeliveryCreateConsumer.processNewDelivery(Unknown Source)
at oracle.retail.sim.server.integration.consumer.asn.ASNInTransferDeliveryCreateConsumer.handleMessage(Unknown Source)
at oracle.retail.sim.server.integration.consumer.asn.ASNInCreateConsumer.handleMessage(Unknown Source)
at oracle.retail.sim.server.integration.consumer.asn.ASNInCreateConsumer.handleMessage(Unknown Source)

Steps to Reproduce:

1. Create an allocation with one item in multiple DC locations (XXXXXX in A11065X, A08225X).
2. Run a Wave.
3. Pick/Pack/Ship the allocation.
4. RMS is updated.

ASINIn fails in SIM

Cause

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