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Asset Search Returning No Records When More Than 1000 Records For Turkish User (Doc ID 2686939.1)

Last updated on JULY 02, 2020

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.6.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

ENG - English

SQL - Structured Query Language


Asset Search returning no records when more than 1000 records for Turkish user

While executing Asset search by Turkish user, if there are more than 1000 records available then getting below error and no records displayed as search result.

While executing same Asset search by English user the result is showing records.


ERROR
The number of records found that match your criteria exceeded the maximum number allowed by this query (1,000). Please change your criteria to reduce the number of records to be brought.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in and switch language other than ENG.
2. Go to Main Menu -> Asset Management -> Asset -> Search
3. Select Asset Information (W1-ASSETQ1) Search by option.
4. Select Asset type with more than 1000 asset records.
5. Click Search button.
6. Note the error encountered.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Show stopper for a critical milestone

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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