Unable to start JNEP processes, Could not instantiate JDBC driver (Doc ID 2686987.1)

Last updated on JANUARY 23, 2024

Applies to:

Symptoms

ASAP 7.3 installed afresh. Later, cartridge installation was done. Post which, cannot see JNEP processes in status command output. Also, some permission error can be seen in JNEP*.diag.

JNEP diag

>> 154617.746:main:LOW :<>:

Initialising Sybase JDBC connection.

>> 154617.747:main:PROG:<>:

Could not instantiate JDBC driver: java.lang.ClassNotFoundException: com.sybase.jdbc4.jdbc.SybDriver

>> 154617.748:main:SANE:com.mslv.activation.server.ControlConnection:

Establishing connection with Open Server CTRLxxx

>> 154617.749:main:SANE:com.mslv.activation.server.ControlConnection:

Opened interfaces file <ASAP_BASE>/SYBASE/interfaces

>> 154617.750:main:LOW :com.mslv.activation.server.ControlConnection:

Found server definition for xxx

>> 154617.750:main:LOW :com.mslv.activation.server.ControlConnection:

Host: 'xxxxxx', port: [40051]

>> 154617.908:main:PROG:com.mslv.activation.server.ControlConnection:

Could not open connection to Open Server xxx: java.sql.SQLException: No suitable driver found for jdbc:sybase:Tds:xxxxxx:40051

>> 154617.908:main:PROG:com.mslv.activation.server.ControlConnection:

ASAP.console

CSF: Error encountered while retrieving 'sarmxxx' credentials from: <ASAP_BASE>/install/cwallet.sso

Cause

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