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Attachments Are Not Flowing From Template Activities To New Activities (Doc ID 2688149.1)

Last updated on JULY 07, 2020

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

WO - Work Order

Attachments are not flowing from Template Activities to new activities

New Activities created from template WO are not fetching the attachments that exist on the Template Activities:

Steps to replicate:

Step 1: Add attachments on the Template Activity
Step 2: Create an Activity from the Template WO (W1-GeneralTemplateActivity) from below path’s
1. Through Service call
2. Using “ Add Activity(s) From Template Work Order” zone header link Activity Info zone on Work Order
Step 3: Check for the attachments added on the template are added to Activity created


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