Attachments Are Not Flowing From Template Activities To New Activities
(Doc ID 2688149.1)
Last updated on JULY 07, 2020
Applies to:
Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.4.0 and laterInformation in this document applies to any platform.
Goal
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
WO - Work Order
Attachments are not flowing from Template Activities to new activities
New Activities created from template WO are not fetching the attachments that exist on the Template Activities:
Steps to replicate:
Step 1: Add attachments on the Template Activity
Step 2: Create an Activity from the Template WO (W1-GeneralTemplateActivity) from below path’s
1. Through Service call
2. Using “ Add Activity(s) From Template Work Order” zone header link Activity Info zone on Work Order
Step 3: Check for the attachments added on the template are added to Activity created
Solution
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In this Document
Goal |
Solution |
References |