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Query Causing Excessive CPU During Business Hours (Doc ID 2688809.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


The following query seems to be causing excessive CPU usage during business hours:

SELECT DISTINCT collections_action_t.poid_DB,
  collections_action_t.poid_ID0 ,
  collections_action_t.poid_TYPE ,
FROM collections_action_t ,
WHERE collections_action_t.account_obj_ID0 = :1
  AND collections_scenario_t.exit_t = :2
  AND collections_action_t.scenario_obj_ID0 = collections_scenario_t.poid_ID0
  AND collections_action_t.status = :3
  AND config_action_obj_id0 IN ( 926, 850, 851 )

The user's DataBase Administrator (DBA) has recommended the following index for better performance, which has been tested in non-prod and results are expected.


Would Oracle also aligned with this recommendation?


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